Automation for e-commerce.
For fulfillment. For customer service. For accounting.
A few examples of what we build in e-commerce. Each piece of work starts from a concrete bottleneck and the tools you already use today.
Bringing orders from different sources together
Orders come in via the webshop, bol.com and other marketplaces. Someone picks them up one by one, exports or re-types them into the shipping tool and figures out afterwards which package did or didn't go out.
What we build
- Orders from Shopify, WooCommerce and marketplaces brought together in one work list
- Shipping labels that go out without manual entry, per carrier
- Track & trace that flows back to the right channel, visible to the customer
- Daily overview of what shipped and what's blocked
What it delivers
Out the door faster and a consolidated overview.
Where is my order?
A large share of tickets is the same question. The customer has lost the tracking email or the label hasn't been scanned by the carrier yet. Your team answers the same message dozens of times a day.
What we build
- Proactive status updates by email or SMS at every carrier scan
- Status page where the customer sees the full journey, without signing in
- Answers to standard questions (returns, delivery time, address change) the customer can handle themselves
- Escalation to your team when an order is stuck
What it delivers
Fewer repeat tickets in the inbox, more time for the customer who really needs you.
Every payout figured out from scratch.
Mollie or Stripe pays out one amount made up of dozens of orders, fees, refunds and chargebacks. Someone has to trace that back into Exact or Odoo, line by line. Month-end close keeps slipping as a result.
What we build
- Payouts reconciled per item against the underlying orders
- Fees, refunds and chargebacks booked to the right account
- Differences that surface as a separate list, ready to review
- Month-end close that starts with a verified overview instead of a blank sheet
What it delivers
Faster month-end close and a reliable view of what actually comes in.
Compatible with
First look, then build
We're a small team with short lines. You speak to the people who actually build your integrations. What you have running today keeps running, we take the steps in between off your hands.
Show us your busiest channel and where the manual work sits. If automation helps, we'll say so. If the gain is too small, we'll say that too.